Order Verification Service Company Story

For more than thirteen years we've been delivering the unique benefits of our proprietary call-recording software to customers who need a lower-cost, high-quality, reliably consistent TPV provider. When the verification industry was burgeoning due to new FTC, FCC, and PUC regulations, some companies began taking advantage of the compulsory nature of this service and charging more. We wanted to help businesses that needed a reliable order verification service that cost less, and so we began building what is now Verbatim TPV.

Automated Third Party Verification: Surprise-Free

Have you had experiences with other providers that involved slurred speech or a misreading of questions that comes with live order verification service? Our system eliminates this possibility and a number of other potential errors. Expect the following advantages of automated third party verification that's set up to short circuit error potential when you use our automated system:

  • Accurate reporting: Forget about tallies of manual strokes or mistyped computer entries. Our system handles all of the monitoring and gives you a precise report of activity.
  • Customization: Our automated system is highly malleable. This means we can easily adjust the system to reflect any alteration in your company's mix of products, prices, or even changes in regulations. All will be translated without error into the script.
  • Flow control: You don't want any surprises in content or order when it comes to what happens during verification with the customer. With this system, you won't get any. It's that simple.

TPV Provider Examples

You can view the graphic image of what happens when a representative makes the transfer to allow for our automated third party verification, or you can listen in on sample calls. We think you'll be pleased with the simplicity and quality. Please read our other articles to find out more about what this TPV provider can do for your business.

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Testimonials


"We have been using VerbatimTPV for over 10 years. Their customer service and price are excellent. I can count on the VerbatimTPV to always be working, which is important to our business. VerbatimTPV is able to make changes to our scripts very quickly."
--Kim Norman Cortina
--FamilyHealth Ins. Network, Inc.

"I would strongly recommend that any Telemarketing operation use VerbatimTPV as their Verifier. In our business, we receive many questions, and challenges from our customers concerning the product they purchased and at what price. In every case VerbatimTPV had the TPV we needed available for playback. Once the customer can hear their own voice agreeing to the product sale, they are happy and so are we."
--Patrick Oíhare
--Global Telemarketing Solutions, Inc.

"Great price. Great customer service. Very dependable. We can rely on VerbatimTPV to meet our service requirements. We have a large daily call volume that canít wait. VerbatimTPV is always up and working. This is one part of my business that I donít have to worry about."
--Carl Beaverman
--Sense Cablevision, Inc.